Robertson's Small Gas Eng Rpr

Mr. Robertson is the owner of this business and he appears to be drunk on the job whenever you call him to check on your mower or in person. His wife is very rude when answering the phone and has no phone etiquette at all. He appears to inundated with mowers that are just sitting under a canopy or in his garage. I came by to check on the progress of my mower that has been there for two weeks now and he stated that he will have it fixed by the that afternoon. I advised him that when i get off from work at 4:00pm that i will pick up the mower. When i got there at 4:00pm, he told me that he was closed and that the mower was not repaired, that he would call me back because he needed to close early because his garage was overfilled with non repaired mowers , he stated that my mower would be ready the next day. I waited until 2:00pm the next day, (no phone call as of that time) and i decided to call the owner. He stated that the mower was not ready and hung up the phone. This business needs to shut down and the owner needs to go to Alcohol Anonymous.