New Start Homes LLC

Worst company. Can’t recommend. LLR found them in vioalation of multiple building codes. Their warranty company, StrucSure, won’t help either because the builder “ just doesn’t respond”. We have had no repairs and no response in over 2 years. Do NOT purchase from this company. House looks good on the outside, but not so inside. It’s a shame that a company runs like this. I wouldn’t give them any stars!!!

If I can give them negative stars, I would. To all buyer everywhere, don't buy from New Start Homes. I was in a contract to buy a new construction home which the agent Joe said was suppose to be completed in a month time. Then delay after delay after delay. For the first two month into the contract, they did nothing to the house and lied that someone came and stole their ordered window which they have to re-order. Then lied again that the windows was wrong and have to re-order again. Truth is, they couldn't line up their financial situation and have to put construction on hold. They know their financial hold up way before I went into contract with them and yet still lied to trap me into a contract. A one month delay turn to 4 months. My apartment lease end after the second month into the contract. Then I was on my own with my siblings who are trying to relocate from another states. Almost got us homeless with them being unresponsive and their short notification on delays. Each delay called for completion of the house in the next two weeks. Then delay again and call for another two weeks and continue to no end. Each delay cause increase in lock rate which jack up my closing cost up so high. The delay drags on and got us broke. It got to the point where I either buy the house and be all broke after the closing cost and we all live in agony and struggle to get on our feet. Or walk away and spend half of my saving to get a place and help set up my out-of-state siblings to their feet. Their EXTENSION have a hard closing date of which they didn't met, yet when I walk away after, they still won't return my earnest money. Joe(agent) and the builder(Brantlely Pope) may look very nice but they are liars who can't even live up to their words. These two either have very bad date estimations with their construction schedule or they are just plain liars. As good as their house look, stay away from these two or you'll be sorry. Find other builder with a strong background.