Ground Up Home Solutions

PREDATORY PRACTICES...STAY FAR AWAY!!! Greg Stotts from GroundUp Home Solutions came to my home on 9/09/16 to provide an estimate for a bathroom renovation. During the estimate he provided a sloppily written carbon copied document. Mr. Stotts explained that he would provide a more legible/type-written/professional contract & an itemized list of supplies to include allowances on the next business day. However this was never provided. My wife & I were accompanied by Mr. Stotts' assistant, Ms. White to select tile, vanity, countertops, lighting, & facet fixtures. Ms. White was the only one privy to the allowance amounts, and she took us to GroundUp's "preferred vendors." After selecting the items, we received a follow up call from Mr. Stotts to inquire about our experience thus far. That was the last time we heard from Mr. Stotts until he emailed me nearly a month later about re-measuring the bathroom. Prior to that time, we send several emails with minimal & often times no response to posed questions. My wife finally spoke with Mr. Stotts on 10/18 after I abruptly received notification that work was beginning that day. The job was to begin on the 10/10. Their subcontractor constantly asked for supplies & was under the assumption that we were providing them. Email traffic continued & again the delayed to no responses continued. The only time we heard from the company was for payment. On 10/27 I sent an email to inquire about the vanity & shower doors again no response.  However the project manager Lamar showed up at my home to collect more money for incomplete work. I informed him that no additional money would be paid until work was completed. We terminated services after we were harassed for money, in addition to the company missing the project completion date because they failed to utilized the provided monies for required materials that would take several weeks to be manufactured. IN A NUTSHELL DON'T DO SERVICE WITH GROUND UP!!