Tile Contractor - Tacoma, WA
Average rating
2.80
2.8
Average rating
Mcneill Tile & Stone is based out of Tacoma. They perform tile flooring, tile repair, masonry services, and more.
Average rating
Jolly P.
I’ve chosen Mark McNeil out of three contractors back in December, 2017 (to renovate the house i just bought) as he was referred by a close friend whom she knew his father and grandmother very well. so i thought of having it done before moving in. He seems so knowledgeable and honest trying to offer more work on a cheaper price. He asked $9000 upfront for materials then $7000 every week thereafter for 3 weeks , everytime but everytime i visit the house i would wonder why i only see one person on the weekend painting when other things have not been done yet 🤔 and when I confronted McNeil he would promised me that by Christmas its will be all ready. After the 4th week , past Christmas, he stopped communicating with me . And he left the house a TOTAL MESS ! 😤😡 When i filed a case to superior court , my lawyer found out that theres 2 more people suing him. I was able to get $4000 back but spent $2000 for legal fees 😥 Most of the time, people take advantage of you when you trust easily.
Kjiersten M.
DO NOT hire Mark McNeill Tile & Stone. Hired Mark to do a tile shower and flooring for one of the bathrooms in our home based on a referral. He talked us in to doing a full remodel including a tub, sink, toilet and storage. Paid $$ up front and incrementally for materials and labor. After 1st week of work, he consistently showed up late or not at all - until finally stopped showing up altogether. He went communication silent - no responses to text, messenger and phone calls (phone goes direct to a full vm). Had he not been referred through a trusted acquaintance we would've been more scrutinizing and most assuredly NEVER have hired him. Mark is a liar and thief who CANNOT be trusted. If you come across Mark McNeill Tile and Stone keep searching.
Duane B.
Horrible. He took a $900 deposit for “materials” to install a kitchen counter. Stated he would do the job in two days. Never showed up, yet kept “promising” that he would start tomorrow. Ten days later, ten different promises, he texted saying that he would not do the job, nor return my deposit. Filed a police report, and civil complaint too. Do not trust this guy with your money.
Carrie C.
The owner, Mark McNeil, appeared to be so professional, knowledgable, and NICE when he came out to give us an estimate recently. He was on time. He was friendly. He seemed honest. I was extremely impressed with his work I saw on his Craigslist ad, and felt lucky to have found him. Boy...Did he ever fool me! He asked for 1/2 the money upfront...Which, like a dummy, I gave him. (Again, he seemed honest!) Not only did he bail without completing the job, he left a HUGE mess behind, including nails and chunks of cement in my carpet, and grout ALL OVER my newly refinished hardwood floors, that I'm going to have to have professionally removed. He never returned one call, text, or email. (I tried to reach him SEVERAL times.) He never apologized. He never tried to make it right. He just took my money, left an unfinished job, and a big, expensive, mess. I wish I would have read his other reviews before I hired this guy....This was the WORST experience I've had with a contractor in my LIFE!
Address
1717 Market St Apt 528
Tacoma, WA 98402