Top 10 HVAC Companies in South Hill, VA
Top questions to ask before hiring an hvac company
What type of insurance do you have? Heating, ventilation and air conditioning (HVAC) professionals work on a variety of mechanical areas of the home. You'll want to ask specific questions regarding professional training and licensing, as well as what types of insurance they have (for example, mold, air pollution or worker's compensation). It's fair to ask for the dollar amounts they are covered and a quality professional will show you verification of coverage.
HVAC professionals attend to a home's thermal needs as well as air quality. Because of the technical aspects of HVAC work, find out the scope of work your professional can perform. You may only need your heating unit serviced however, if this professional also specializes in energy efficiency, mold assessment, or offer ways for you to save on energy costs, you may want to hire them for future projects. Because some equipment is gas-powered, your professional should be able to answer questions about installing gas lines and permitting.
Ask about guarantees on labor or warranties on parts for your HVAC project. It's common to have a time limitation on parts and equipment. Save any paperwork related to your project so you can refer back to instruction manuals or serial numbers.
When working with a heating and cooling professional, ask if their company offers pricing incentives to encourage you to hire them on a regular basis. It's common to have your equipment inspected and serviced at least once a year. Your HVAC company may also offer special pricing on filters, ventilation cleaning or energy assessments.
Regardless of the scope of your project, find out what you need to do to prepare your home for their visit. For example, the HVAC professional will need access to the areas in question and may need access to other mechanical or ventilation points. Make sure pets and children are kept out of the way. Ask if your project will involve removing dry wall or making any other structural changes – you may need to hire a professional drywall contractor to patch up HVAC work. If you are adding a unit that may contribute to carbon monoxide within the home, find out if you need to purchase a carbon monoxide detector.
Recent reviews for South Hill HVAC Contractors
DO NOT USE SMILEYS. They do not stand behind their work or honor their commitments or warranties. Purchased a furnace & AC in Dec. 2018. Expansion valve failed in July of 2020. Barely 18 months old. 2 yr. labor (dealer), 10 yr. parts (Trane) warrant...
Poor customer service Forgot to order all parts Make sure you get everything in writing Don't pay until your 100% satisfied Pass this company by if at all possible Save yourself the headache
Professional, Knowledgeable, Friendly, and Reasonable with pricing. Called late on Thursday and was fit in the very next morning. I highly recommend this local company to anyone who has HVAC issues or in need of replacement. Their service plans are great ...
I writing to advise all potential customers not to use the services of Crabtree Services. Mr. Crabtree and his service team have commonly overcharged for their products and charged for services they didn't do. I have filed a complaint with the Attorney Ge...
I am writing to advise customers not to use Crabtree Services. I have had experience with them and know that their work is shoddy and their prices are excessively high. My most recent experience was the worst. A routine $180.00 maintenance visit turned in...
GREAT customer service! The unit at our house went out on a weekend. I talked to Bobby on Sunday evening. CJ came straight over to assess the situation. He got the unit running, then came back on Monday morning to finish the job. He would have finish...
I've just read Mr. Crabtree's response to my complaint. Again, he fails to address the issues at hand; excessive costs for Freon, charging for work that was not done or incomplete and falsifying his posted reviews (Home Advisor). I could not ask for a b...
Great service. I haven't serviced my hvac in 10 years and it started bloeing out warm air. CJ the tech took an extra long time to fix it and go over the whole process, he was extreamly thorough and you can tell he takes pride in his trade. I highly sugges...
After using a few different service providers for our heat pumps-A/C units (we have three!), and being very disappointed in services from other (some big named) companies, we called Crabtree Services. Bobby Crabtree is very nice to talk with and always p...
Thanks to Crabtree services for always coming out when I call. Thanks for prompt service. Thanks for the service man being so polite.
We've used Crabtree services for many years... Including a new HVAC in our house several years and a complete new HVAC including all new ducts in a house we renovated a year ago. The quality of the work is exceeded only by their integrity and commitment ...
My wife and I have used Bobby and CJ for the last 5 years in two different houses and would not use anyone else. They are knowledgable , prompt, courteous, and fairly prices. We will continue to use them as long as we are in their service area.
Latest projects near South Hill
Within 48 hours
Repair, maintenance or cleaning
Heating and cooling system repair
Thermostat
Repair
Digital, non-programmable
Central forced-air heat, Central cooling