Plumber - Shreveport, LA
Average rating
4.35
4.4
Average rating
Average rating
Steven W.
I have yet to call this family owned business that I did not get better than the service I expected. I am a professional in the residential home industry and these guys are some of the best service plumbers I have used. I have called them to replumb the entire underneath of a home to unclogging a slow draining sewer line and everything in between. It’s hard to find contractors with the integrity and fairness these guys have. They have always come through and that is why, even when I’m hesitant to refer contractors, I have never hesitated referring Goebel’s Services. Not once have the half dozen or so referrals I’ve given ever been disappointed.
Peter S.
My experience has left me without a shower. Called this company to look at water seeping and rising through my stand in shower floor and got the advise of looking for a tile specialist due to possible drip pan issue. Took the advice but to later find my faucet constantly dripping. While calling back the line was busy and I couldn't get anyone during the day. Decided to give a review in which it was 2 stars for disappointment in reliable contact. And later got a call in which I believe is the boss. I was glad he called and he assured they would return to see about the problem. I took back my poor report for the moment because of this. When returning to check constant drip in faucet. The plumber said that my shower parts are outdated and cant be found anywhere. I asked to take me to show me the part that he was speaking of. He insisted I look at the pictures he took of it instead of showing me up close. I accepted what he said and later got in my shower to find my nozzle was difficult to turn, water pressure was low, and the nozzle turned clockwise and counterclockwise with water not turning off. I called again for them to return. After some time I called again and phone was busy. Left a message. They return to check issue and later tell me its unfixable. My shower is inoperative because they stripped it and have the excuse of the parts were old. This hurt and disgusted me to the point of stress. This is my first home and after talking to the boss he takes the side of his plumbers who actually were a very young male and and older one matter of fact. The boss was insensitive and I was furious. What made matters hurt more there was no kind of deal to be made unless I pay them 500 dollars or more to rectify the situation. He asks what is my problem. My shower is broken by his plumbers and I'm supposed to just be happy? I believe if I never called this company I'd still have a shower at least until I figure a way to fix my water in floor issue. I got the short end of the stick in my first home and I'm working to walk in forgiveness because I was done wrong and I can forgive but it has left me hurt and pissed off.
Address
5297 Dixie Garden Dr
Shreveport, LA 71105