NO Crack Plumbing

If you want inexperienced, foul mouthed plumbers, then hire them. They fixed our water dispenser and left the old parts in the garage disposal. No joke! Left grease all over the counter in the master bathroom from fixing the sink. Had to leave twice to get parts for the toilet and other items that needed fixed. Cussing all the way. Highly inappropriate, demeaning and unprofessional. My husband said they asked many questions about our lifestyle and the nice items we have in our home....almost like they were casing the place while working. We have a no fail security system so we are not worried. Only posting this so other potential customers can beware. DON'T USE THEM.

This was a three part job, that involved scheduling of contractors before, in between and after plumbing work. Ben, the new owner, started out fine initially for the first portion. When it was time for the second portion he showed his true colors. He scheduled a 8am time confirmed with me the night before. When I tried to reconfirm the cost, he said he couldn't tell me until he was on site ( He already knew what he was doing because we discussed this prior RED FLAG!!) At 8:45 no one was here. I had to call to see if he was still coming he said that he was finishing up other jobs this morning and would have to get to me when they all were done. He didn't seem bothered when I asked why he didn't call he just brushed my off and said they would get to me when they could. They finally showed up at 12:40 pm with no update or contact prior. When the guys finished working he told them what to bill, when I asked about getting discounted due to my money and time lost he said it doesn't work that way and then had the audacity to be pompous and said just pay the quoted amount and find another plumber. He may not be showing crack, but he must be smoking it. Definitely unprofessional, disrespectful, lacks integrity, & inconsiderate.

This was a three part job, that involved scheduling of contractors before, in between and after plumbing work. Ben, the new owner, started out fine initially for the first portion. When it was time for the second portion he showed his true colors. He scheduled a 8am time confirmed with me the night before. When I tried to reconfirm the cost, he said he couldn't tell me until he was on site ( He already knew what he was doing because we discussed this prior RED FLAG!!) At 8:45 no one was here. I had to call to see if he was still coming he said that he was finishing up other jobs this morning and would have to get to me when they all were done. He didn't seem bothered when I asked why he didn't call he just brushed my off and said they would get to me when they could. They finally showed up at 12:40 pm with no update or contact prior. When the guys finished working he told them what to bill, when I asked about getting discounted due to my money and time lost he said it doesn't work that way and then had the audacity to be pompous and said just pay the quoted amount and find another plumber. He may not be showing crack, but he must be smoking it. Definitely unprofessional, disrespectful, lacks integrity & inconsiderate.

The owner Dale generally sends 2 workers out. I’ve used them for years out of convenience. They almost ruined a new fridge one time by connecting the hot water line to the ice maker. A newly finished flip house was recently flooded from a new toilet they purchased and installed. Dale took zero responsibility and I and put over $2500 in rent and deductibles. The other toilet continually runs and the new kitchen faucet leaks when running. Dale refuses to come back out and complete the job bc my insurance company contacted him for his insurance information. Stay far away. I could easily sure them but am choosing to turn the other cheek.