Cleveland Yardscapes LLC

Cleveland has so many good, trustworthy, professional, and quality landscapers, and THIS IS NOT ONE OF THEM. If your experience is anything like mine, you will be glad you stayed away from Cleveland Yardscapes. Based on my experience in the summer of 2022, this is what you should expect from them: 1. They will not finish your job - after four months of working on a 3 to 4-week project, they just gave up - unfinished (and 2/3 paid for) Pergola, unfinished (and paid for) gas fire pit, unfinished (and paid for) electrical, unfinished (and paid for) patio. 2. They will cut corners - I had to replace stairs after two months and found them filled with garbage and scraps. The landscapers that removed the old stairs said they had never seen anything like it. Cleveland Yardscapes did not bury the gas line to code - so the entire firepit and gas line has to be removed, the columns they put up are not level and wobble. 3. They will not show up for weeks on end. Throughout this ordeal, Cleveland Yardscapes would not show up. It was one excuse after another until I got tired of hearing them. I gave up on them and will try to get my money back from Cleveland Yardscapses once I get the full cost of redoing their half-finished and poorly crafted work. If you want to keep your sanity, don't use Cleveland Yardscapes; it is just one headache after another and not worth it.

I recommend to NO ONE. I have had a terrible experience with Cleveland Yardscapes. I decided to shop around this year and found Yardscapes to be much less than what I’m used to. The saying “You get what you pay for” couldn’t be more appropriate here. My lawn looked horrible the entire season and I couldn’t be more upset. The owners of this company were literally apologizing to me monthly for mistakes made….and these were simple things yet for some reason hard for them to grasp. They made promises and lacked any follow up. Examples: The guys left my fence gate open one day and my dog escaped and was wondering by the main street and almost got hit by a car. I let them know…..so sorry so sorry. But it’s happened 3 more times since. They can’t seem to grasp simple things like “please make sure my gate is closed”. My weeds looked terrible all season, took them 2 months to put my waterfall pump in only for it to be broken. One day they mowed my lawn it looked like a tractor had been there and got more apologies. One time the guys literally left Round-Up packets all over my lawn…they can’t even pick up their trash. One week when I was hosting 30 people at my house they just completely forgot to cut and service my lawn. The owners said they had no idea how this happened.....but on their Facebook page they posted pics of them fishing and eating crab legs while on vacation. Also had a payment mix-up one month by total mistake and they just stopped my service without telling me at all. They threw the contract in my face without a simple “Hey we are going to stop servicing you” and made some excuse it was a system issue. They will also get very defensive with you which is just absurd and not professional ONE BIT. Admit you messed up and do better…don’t argue and tell me “this doesn’t happen to our other customers”. We walked the yard 3 times and Adam (owner) never took notes or even followed up on items I was discussing with him, so each walk was a total waste of time. From previous experience…… I KNOW there are much better providers in the Cleveland area! I will NEVER do business with them again! Conveniently they don’t allow Facebook reviews……..