Remodeling Contractor - Honeoye, NY
1.0
PJ A.
We hired Brian Wheeler to replace 6 windows Workmanship & installation issues immediately surfaced. Significant problems with the windows themselves presented themselves the first winter after installation. We spend months trying to resolve the problems ... which never happened. We spend months trying to get a detailed receipt from Brian Wheeler to simply register the windows for warranty ... which never happened. After much time I finally decided to contact the window manufacturer and provided them the number in the sill. At this time I discover the windows that Brian Wheeler purchased and installed are NOT the ones he quoted and we agreed upon but rather are the cheapest model available- much below the quoted & agreed upon model. *Brian Wheeler charged us for mid-range windows but installed the low-end windows.* After learning of Brian Wheeler’s bait & switch, I then learned the windows Brian Wheeler deceptively purchased & installed are UNSUITABLE for our climate which is WHY they are COLD & DRAFTY. After being caught, Brian Wheeler admitted guilt & offered insufficient and insulting compensation. He refuses to reimburse us what he charged us and take his unauthorized, faulty windows as we requested. That's called 'Being a GOOD HUMAN BEING and doing the RIGHT and DECENT thing.' Brian Wheeler. ***Brian Wheeler has profited on fraudulent behavior.*** We haven’t been able to afford to pay someone to redo Brian Wheeler’s job so we are STUCK with COLD & DRAFTY windows. Thank you Brian Wheeler for stealing thousands of dollars from me, my husband, & my 3 children. Thank you Brian Wheeler for leaving us with a VERY cold and drafty house from fall to spring. Your name is mentioned a LOT when we’re freezing and have to wrap up in blankets simply to stay warm because of those brand new windows you deceptively chose and installed. If you're looking for someone that is dishonest, shifty, and has no conscience then Brian Wheeler is your guy.
Address
8193 US Rt 20A
Honeoye, NY 14471