Handyman Service - Greensboro, NC
Average rating
2.00
2.0
Average rating
Average rating
Alan H.
This is in response to Randy W. at All Home Repairs. The Sheriff tried to serve him papers at 3804 Randleman Rd. he no longer lives their. His other address was a shady motel off Randleman Rd. I can email anyone the text message thread between me, and Randy proving that he installed the wrong type of water heater. He tried to install a atmospherically vented water heater in a direct vent setup. The manufacturer came out, and looked at it for 2 minutes, and told us that is the wrong type of water heater for that setup. I can email anyone our text thread if you want see that Randy installed, and did not know what he was doing. My email is maddabig@yahoo.com . All home repairs BBB rating is a D+. I should have researched this business more before giving him my money. BUYER BEWARE. He has no office, no address, has bounced around to multiple different cities changing name of the business because of bad reviews. Also how do you mess up a water heater by relighting a pilot that went out. That just sounds dumb. Pilot went out because of being installed in wrong setup. Randy just did not want to admit he installed the wrong water heater, and didn't want to give me my money back. Please email me if you need confirmation.
Randy W.
I am Randy Whisnant, the owner of All Home Repairs. I am responding to these two negative reviews. I have been doing home repairs for over 40 years and give a 5 year warranty on all my work. every year I get that one customer whom I cannot please no matter what I do. the first complaint is from Minnie McQueen, I worked for her 3 days and she constantly insulted my help asking us uf we were drug addicts or alcoholics because her 2 brothers were alcoholics and she never met a contractor who wasn't one or the other. I finally got tired of her insults and told her to find another contractor to finish the job, at which point, she grabbed me and shoved me against the door telling me to finish the work, I never touched this woman, and ended up having to press charges against her. it is a matter of public record with the Guilford County Courthouse. the 2nd negative review was from a customer who needed a water heater but could not afford to pay. he asked if instead of hiring my company, if I would just help him install, for a lower rate' out of compassion, I agreed, I basically instructed him on how to install. after a week of it working fine, the pilot light went out and he tried to relight hisself, at which time he shorted out the electronics, voiding the warranty of the unit. he called Rheem, the manufacturer and they told him that it was installed properly but he shorted out circuit board when he tried to relight, being inexperienced. at that time he tried to hold me liable and basically tried to get a refund on work that he did. I never installed, I just instructed because he could not pay my company to install. I do my best to please my customer's but the old saying "no good deed goes unpunished" is sometimes all too true. These two customers were a complete nightmare and I should have just turned down the work instead of feeling sorry for their misfortune. I have literally hundreds fo customers in the Greensboro area and can supply enough references to more than satisfy. am both licensed and insured, one of the few in this area that is.
Alan H.
This guy basically bragged that he has been installing water heaters for 22 years. He installed a water heater for $595 plus cost of $417 for the water heater. He did not read the instructions, and installed a water heater that was not designed to be installed in the crawl space. Had a technician from the company come out, and within 30 seconds tell me that I had a big problem. He basically did not use all the parts in the box, and tried to convert water heater to another set up. He claimed he warranties his work for 5 years. He will not answer any of my calls. Horrible experience because now I have an installed water heater I cannot use. Will not answer any of my calls now. He also supposedly fixed a water leak in my roof that would have been impossible to get to from attic because of sloped ceilings. This guy ripped me off good.
Terry m.
HORRIBLE AND ALL THE GUY WANTED WAS THE MONEY I TOLD HIM ON THIRSDAY THAT HE HAD TO LEAVE HIS TOOLS UNTIL HE CAME BACK AND THATS WHEN HE GRABED MY ARM AND I ALMOST FELL IM 78 years old and I had already paid him 1000.00 dollars he told me all the materials were included in the price but he ask me to buy some material Not a very good business man ALSO HE HAS SEVERAL BAD MARKS AT BBB BUREAU LAST ONE 2017 again man sad he paid in full up front and this guy has never finished the job DONT DUE IT YOU WILL BE SORRY
Address
3804 Randleman Rd
Greensboro, NC 27406