PANDA Carpet and Tile Cleaning

After reading the rants from the owner about Yelp filtering 5-star reviews, I decided to support a local business who seemed to be getting unfairly treated. I had multiple interactions with the business, and received a well priced quote for carpet cleaning. Thinking this was a company to support, I asked to reschedule as I wanted to have them do my tile and possibly laminate as well. Maybe my mistake was asking the best way to approach moving furniture in a 4,700 sqft house (originally we were just going to move furniture to the tile). Asking if paying more (on top of adding tile and possibly laminate) for his quick dry option would work or how to best approach this from his experience was an obvious no-no. Let us remember, there are two sides to every story (his complaints about Yelp), and you get what you pay for. If only some other company wanted the money from doing a 4,700sqft deep clean... Also, Herb likes calling people out... I’ll post the whole conversation if that’s what Porch wants when he tries to report this for being fake.