Upholstery Service - Elizabethton, TN
Average rating
4.40
4.4
Average rating
Buchanan's Auto Upholstery, located in Elizabethton, is an upholstering business. They provide upholstery cleaning.
Average rating
Kevin B.
****UPDATE*** On 11/17 at 10:15 am, Hubert called me yelling how he did not appreciate my review. He refused to let me speak. Not only does he have bad customer service, he also has a temper. My experience: I am only doing a 1 star because I have to do one. I took my 1970 Nova here to have the overhead and vinyl top replaced. When I took the car, Hubert (the owner) said the car would be ready in a couple of days. 2 months later I am told they broke my windshield and have ordered a new one. I am to pay for the new windshield but they will have it installed. I am told my car would be ready in a week. 3 weeks later call and Hubert says he has COPD and has been sick, they will get to my car as soon as they could. 2 weeks later, I call back and Hubert says I had open heart surgery yesterday but I will get busy on it today. Another week went by and I called back, Hubert then says I wish I hadn't even taken your car. I have had to fire someone and my son has a blood sugar of over 300. He said he was just going to go out of business. I said well I would like to get my car back before you close. 2 weeks later, Hubert called me to come pick up my car. When I get there, there are scratches on my car that was not there when I took it. I asked Hubert where these scratches came from and he said I don't know. Not even an I am sorry. The overhead looks good, but my rearview mirror is flopping around. When I get home, I go to tighten it and the screw that was in it has been replaced with a really big screw that does not go in my mirror. My vinyl top is full of bubbles and the seams are way off on one side. Please if you value your car, DO NOT take it here. EXCUSES EXCUSES EXCUSES
Address
1510 State Line Rd
Elizabethton, TN 37643