Loyd's Glass Co

Share review Embed review Write an update Edit review 8/28/2019 I will never go back. 'Went in a week ago to order a 5"x18" piece of 1/4" glass with an unpolished pencil edge. I don't get to Covington much, but do business there occasionally, and this was one of those occasions. The young lady at the desk was lovely. A true gem. However, she got the measurement wrong. And I never got a copy of the order proving that it was incorrect. I said that we were going to be in the area for a few hours and asked what the turn-around time would be. "Heavyset Man" (which is beyond generous) plopped his ample ass in a chair right about that time. The receptionist turned and asked him if he could knock it out real quick, to which he grunted "no." No turn-around time was given. on Monday morning, my mother called to inquire about the order. The person who answered put the phone down (not on "hold") to go check on it. Much conversation was overheard. Finally, around five minutes later, someone said "Oh, f*ck! Who is on the phone?" 'Class act, this Lloyd's. At pick-up, the glass was wrong. The receptionist had apparently written down the wrong instruction. She asked if we still wanted it. I said I'd take it if she offered some sort of discount. I could probably use it for something else. She turned to a much, much older lady (probably "Heavyset's" mother), who similarly said "no." So I left without the glass. Now, it had rained earlier, and there is a leak in their gutter right over the entrance door. They are aware of it. It has even been duct-taped. But it is a significant leak, and there is no way possible to get through the door without getting soaked. There was a mild apology, though this was not a new issue. There is another door a few feet away facing the front of the building which I logically chose to leave through. It was locked. "Oh, we can unlock it for you." Too late. Too stupid. I will never go back.