Uncle John's Handyman Service, L.L.C.

Completely satisfied with the jobs completed at my home. Uncle John listened to my concerns and requests and answered my questions. He explained plans for getting requested jobs completed. We have used this service for a few years and will continue to do so.

The man won't even answer his phone. Have been trying to get him to do a job for months! We're being forced to use him since he's who our home warranty people have contracted! We're going on 3 months with no oven all because 'UNCLE JOHN' is dragging his ass! I'm beyond angry and frustrated!

I had a horrible experience with Uncle John's Handyman service. So here’s the negative review hoping it spares someone else. The second estimate was for $8,000 and they took two weeks to get back to me. The total cost ended up being over 15,000 dollars! Almost double the original estimate including the installation of the vanity, toilet and concrete wall repair; all of which didn’t get accomplished. What did get accomplished looked horrible or had to be redone or covered up. I am extremely unhappy with the job that was done. I shouldn’t pay 58 dollars an hour to get amateur work. I was ok with the demolition and plumbing but frustrated that it was taking so many weeks. However I assumed that construction would go smoothly because the contractor was building off of his own walls; unfortunately I was wrong. I liked the contractor, but I can’t afford to pay that much over the estimate for no good reason, especially for substandard work. We had to redo the plumbing ourselves for the vanity drain because it was 6” too short for the vanity drawer. Walls that were built from scratch are crooked. The flooring was: cut terribly - I’m going to have to do molding to cover it up It’s noticeably crooked in comparison with the tub. There are also bubbles in it There’s a gap between segments and both doorways, They also cut too far away from the tub and toilet so that has to be masked. They damaged my countertop when moving the dishwasher to install an icemaker supply line. They damaged the paint in the bedroom while repairing one of the bathroom walls The tile was: Crooked. Ungrouted/Uncaulked on tub/tile seem. Shallow grout application needs to be redone or filled in. Cracking in grout the first week without exposure to water. Problem with hours were: They charged me starting at 8:00 am regardless of when the contractor got there - once it took till 9:30 am to get onsite. I can’t afford to pay for so many freebie hours, especially in a month-long project. They charge for trips to the store. However, they make no effort to minimize trips and passed the cost on to me! I counted 13 separate trips across town and many times they didn’t have the right supplies because proper measurements and planning weren’t done. I bought the vanity, tub, tile, floor, and accessories and brought them onsite, because I didn’t want them to have any more excuses to go to the store. The first bill was 15hrs over what was actually worked even if you exclude the imaginary hours of work going to a store and getting to the work site. I talked with the owner and he said if I had overpaid that amount would be taken off of the final bill. After this concern was raised I asked for another estimate to get us back on track but they never made time. Those 15 hours were still on the final bill and my complaint was dismissed. Estimated at 8,000 and 105 hours of labor, our project took 194 hours. In all fairness, we ran into some complications with a cracked cast iron drain and a rotten wall that needed to be replaced. A generous estimate would be 30 hours for that extra work and this is assuming we get done with the bathroom which of course at 194 we’re still not done. ...Which comes to 60 hours of waste at 58 dollars an hour and that’s not including those imaginary work hours. This amounts to $3,480 which I want refunded. Unfinished work I called Monday morning of what would have been week six and informed the owner that the tub wasn’t functioning, the handle to the faucet was stuck on cold/lukewarm, and that the drain was incorrectly installed for the vanity. He strung me along all week until I got fed up with it and had IC Restorations come on Friday and fix the big stuff. The handle and electrical work they fixed in an hour, cut into the brand new walls and patched and mudded them, and rewired my breaker box. They did 10x better work, 10x faster, and 10x cheaper. Once I saw a real team working I realized the extent to which I had been ripped off. I was way too understanding. It was a huge mistake for Uncle John’s to blow me off and not come back and fix their work. I paid at the end of week 5 for what I thought was a sloppy job, but I wouldn’t have paid at all if I knew the thing didn’t work. I also never received a final bill or invoice as promised.