Bowersock Texturing & Drywall

The reason I contacted Bowersock originally was because of great reviews...He responded to me quickly and I hired him..Ours was a total kitchen remodel..Even some structural changes..He brought with him a man to give an estimate for new cabinets..He turned out to be a great guy who did amazing work...As the work began and progressed, Kevin was easy to work with and he did fine work..He would even go the extra mile, here and there...He sub-contracted our porcelain tile floor, and paid them from the total of our contract with him...It looked very nice, when completed...The job finished and we had a lovely kitchen..We were very pleased..The job finished in early July, 2016.. So why the low rating?..We are still entangled with Kevin Bowersock..About 2 months after the job finished, the grout in our new floor began to crack and even break out...I informed Kevin, and then contacted the company, Local Hands, who had done the tile..They were very slow to get back to me, but finally did and in November 2016 a man from Local Hands came by and looked at the floor...He absolutely agreed that it needed to be fixed...They finally arrived to re-grout in January 2017...Within 6 weeks the tile began to crack again...I emailed Kevin to let him know of the issue and tried to contact Local Hands..They have never again responded to me... Of course, I had to go back to Kevin with this issue..The tile needed to be fixed and it was ultimately his responsibility...I sent emails back and forth with Kevin between March and August of 2017, with no resolution.. Many emails later, in December 2017, Kevin got back to me and we agreed to address the issue the first of 2018...Many emails later I heard from Kevin in March...No resolution... In April of this year, we had a flooring company come to remove and replace the tile, properly...That, nearly 2 years after the tile was originally done..The cost was $3,252.31...We paid for our tile floor twice...Kevin ignores most emails...He finally called me in July, he acknowledged that the cost was his responsibility and offered a payment monthly, until it was paid..We got the first payment almost immediately and nothing since...And again, he ignores my emails... Kevin does very good work, unless something goes wrong..Then, I wish you good luck..I suppose we will end up in court..

I have used Bowersock Texturing & Drywall on several occasions over the years for drywall and ceiling texturing repairs. They are dependable, trustworthy and do exceptional work at a reasonable cost. Would highly recommend.