Xtreme Air Services

Best in the town. Love their work.

Cancelled at the last minute.

XTREME dishonesty, XTREME lack of customer service, XTREME disregard for client's best interests, and XTREME clumsiness leading to damage to your home. If there was ZERO STARS to give, I'd certainly have given them NONE!! First, I invited them into my home to check an AC system that wasn't blowing cold in the summer of 2018. They put refrigerant in and they talked me into paying more for a 6-month system checkup "because your coil probably has a leak in it and to ensure the other A/C unit & both furnaces are running properly." During the very FIRST checkup, all of the sudden my 3-ton furnace unit is leaking poisonous Carbon Monoxide & MUST BE REPLACED! So they hit me with an over $12,000 price tag to replace my existing furnace and A/C unit. While doing that; they damaged my trim, damaged my walls, and broke one of my recessed light covers in the attic. ALSO, and this is the kicker, I found my Hot Water Heater (HWH) had stopped working the morning after they had done this work in my attic. After I reported all this to them, they sent out 2 of THEIR plumbers (on 2 separate occasions) to check my HWH. After their 'check-up' they blamed the broken HWH on me saying it had failed internally and had to be replaced. They offered to give me a DISCOUNT on replacing my broken HWH so that I'd just EAT the costs to repair all their damages to my house. Now I wonder if I really needed a new furnace and A/C unit in the first place!! Here's my final text to the owner, Eddy Oppelt: "Hi Eddy: I wanted to let you know that after yesterday where your plumber (I believe it was Christopher) came out and tried to convince me to buy a new On Demand Hot Water Heater (for $3,000) because mine has a bad internal gas valve and couldn't be fixed, I called Baker Brother's (their original installers) who came out today and found a shut off gas valve in my attic leading to the Rinnai Water Heater in question. I paid them $130 to find the problem with my water heater that your HVAC guys caused, and that two of your plumbers did not, or didn't want to. It's now obvious that Xtreme would rather look out for it's own interests at the expense of mine. Every time your people look at a piece of my equipment it either beaks, or is reported as broken and needs to be replaced. I'm very unhappy with your people and Xtreme Air Services overall." I failed to mention above that they didn't even have a vacuum cleaner to clean up after tracking insulation all over my home and leaving dust everywhere. They left without a care of that. Further, in order to close the deal and get my business they offered 0% interest 60-month financing for the cost of my new furnace and A/C system ($12,255). I told them I wanted to put this purchase on my credit card so that I can get 2% cash back that goes into my son's 529 college savings account. Ultimately they told me the '0% Financing' deal they offered was REALLY just a Wells Fargo credit card with an introductory 0% rate. So it's not a real financing deal at all. I told them you can't pay a credit card with another credit card and then their salesperson lied to me and said, and I quote, "Sure you can, you can pay off this 'loan' with your credit card." I've just been on the phone with both Wells Fargo and my credit card provider and sure enough, you cannot pay off a credit card with another credit card! Wells Fargo wants a Routing Number and an Account Number to do a recurring payment. No, credit cards don't have Routing Numbers so they lied to me about that too in order to get my business. Xtreme is a company that will say and do ANYTHING to get your business and they don't care about your interests at all, just theirs. I've been XTREMEly scammed! And YES, part of their scam is when they tell you: "We want you to be part of OUR FAMILY." I strongly recommend that you DO NOT LET THESE SCAM ARTISTS NEAR YOUR HOME!!