Sunset Homes, LLC

Builder will not respond to multiple attempts to contact him as there are several warranty repairs that need to still be completed in our home. I purchased my home from Sunset Homes and the home came with the standard 1-year builder's warranty. I have emailed and called the owner of Sunset Homes Paul Esposito many times throughout the year, leaving him voicemails/emails every time since he refuses to answer. Every time I contact the office, I am told the same excuse “We are looking into it and will call you back” which turns into NO follow up. Due to poor craftmanship throughout the home we compiled a four-page checklist for them to complete. After six months from our one year move in date, an employee came out for a 5-hour shift where he completed 2 items from the list and haven’t seen him since. The lack of communication and follow up with this company is terrible. Not to mention the huge mistakes they made when rushing to complete our home since we were told it would take a little over six months and it ended being over a year. With all their outrageously priced upgrades we paid additionally for a tile floor and Sunset Homes put in the wrong floor… wrong size, wrong color wrong everything. Paul Esposito (owner) when told about the wrong tile told us “I refuse to remove this flooring, and if you want to get out of the contract you can do so!” He knew we had already moved our child’s school to this side of town and was expected to move in within the next few days. He was rude, showed zero empathy to THEIR mistake. Do not make the same mistakes we made, reconsider before building with Sunset Homes. They will keep you in the dark after you pick out all your homes custom items and you will never hear anything but excuses and lies. I will NEVER recommend this builder to anyone looking to build a home.

Don't purchase a home from Sunset Homes if you expect your home to be complete and for the company to uphold their one year warranty. We purchased our home in 2016 and we are still waiting for items to be completed, corrected, and repaired. Oh, I should also mention that our basement walls were supposed to be 8'11", but they aren't even 8' and we have 2 egress windows because our first egress window was put in the wrong spot!