Alvin Hollis

I wish I could give zero star. I wish I could give a zero star to this fraudulent company. We tried to contact the company owner Laura Carbone and the response from her is their data is correct. So obviously the owner knew and endorsed the frauds. We closed the house on 24Jan2022. Noticing the house had a broken oil gauge and some furnace water leaking, we called Alvin Hollis for service because previous owner used them. Then Joe (later turned out to be the sales guy) showed up and had my husband sign a contract without explaining what it was for. As a result, my husband assumed it's for the service call. It's not until we got the first oil delivery receipt, I called the office asking why. The lady said Joe had us sign a two-year automatic oil delivery contract. OMG! In total from 28Jan to 14Mar (45days) they claimed they delivered 667.5 gallon (15 gallon per day) for an empty, non-heated house. The house was renovated and not occupied with heat all shut off until 08Apr (My contractors can witness I always wore Canada Goose in the house overseeing their progress, because heat was shutoff and room temperature were no more than 50F) We terminated the contract on 17 Mar officially, realizing their oil quantity was way off from common sense perspective (my other house, ~2000 sqft used 460 gallon in total from Oct to Apr with room temperature kept to 70F, i.e. 2.6 gallon per day). My oil usage from 14Mar to 27Apr (44days) is only 170 gallon when the house was heated from Apr onward. Fortunately my husband fixed the gauge! We will take legal actions against this fraudulent company, and will keep the community posted.