Smooth Touch Remodel, LLC

Also I have a added an update to the end of the review to keep all of your customers informed. Matt Gifford please do not have this review removed as it is a true representation of your company performance. Under no circumstances would I ever recommend this company. They began our patio door and kitchen remodel in the middle of July 2018 and we signed a contract to be completed by October 21st 2018. It is now Jan 16th 2019 and the remodel is still not done. In addition to the ridiculous delay, there has been a screw up at every single step of the way. without exception... Every single sub contractor has messed up their specific part of the job. Our patio doors are rubbing together as they close and the dead bolt and door handle does not line up correctly. On the kitchen remodel Electric. Pot lights were flasing like a disco for several months, this was finally fixed. On the under cabinet lights, only some of these were working. Aparently some of the cables were cut at some point turning the remodel Plumbing. Pot filler over the stove has been installed incorrectly because we no longer have hot water. Also when the sink was reinstalled the waste disposal now leaks. Kitchen cabinets. Wrong door fronts were ordered and they do not match existing doors at all. Granite. Was cut incorrectly and there is a gap where it butts up to the sink. Looks awful General trim. There is a 1/4 inch gap all the way around the back door so I can see right into my garage from the kitchen when the door is closed. Don't be fooled by these guys and their soft spoken patter. Matt the owner will tell you about much of a christian he is but will lie to your face. The backsplash is a joke...The grout line between the tile runs from 1/32 of an inch in places to over 1/2 inch in other spots. UPDATE. Over the past couple of months with all of this rain, now all four patio doors are leaking like crazy. There is literally gallons of water in my basement. Also one of the basement patio doors doesn't open or close. It is jammed closed. Also now my under cabinet lights are flashing, just out of the blue for no reason they begin flashing. I will be calling the BBB and the licensing board tomorrow morning. I will also be formally filing a law suite in an effort to recover all of my money. Anyone considering using this company, please feel free to call me on the number I have listed for more details. I will be happy to send you videos and pictures of their work. If you have me screwed over by these guys you can also call me to become part of our class action suite. 361-290-7562 Ask for Ian

This company has no integrity or no honesty in anyone that works there especially the owners Matt and Erik. They have all their family members working there so they coordinate all their lies together which they can’t keep up with . Make sure that if you deal with them record every conversation and keep every email or text message .

This place is a scam! WARNING DO NOT GIVE THEM YOUR MONEY!

Under no circumstances would I ever recommend this company. They began our patio door and kitchen remodel in the middle of July 2018 and we signed a contract to be completed by October 21st 2018. It is now Jan 16th 2019 and the remodel is still not done. In addition to the ridiculous delay, there has been a screw up at every single step of the way. without exception... Every single sub contractor has messed up their specific part of the job. Our patio doors are rubbing together as they close and the dead bolt and door handle does not line up correctly. On the kitchen remodel Electric. Pot lights were flasing like a disco for several months, this was finally fixed. On the under cabinet lights, only some of these were working. Aparently some of the cables were cut at some point turning the remodel Plumbing. Pot filler over the stove has been installed incorrectly because we no longer have hot water. Also when the sink was reinstalled the waste disposal now leaks. Kitchen cabinets. Wrong door fronts were ordered and they do not match existing doors at all. Granite. Was cut incorrectly and there is a gap where it butts up to the sink. Looks awful General trim. There is a 1/4 inch gap all the way around the back door so I can see right into my garage from the kitchen when the door is closed. Don't be fooled by these guys and their soft spoken patter. Matt the owner will tell you about much of a christian he is but will lie to your face.