Tru Touch Home repair and handyman

I do NOT recommend using this service for home repairs. Don Page requested $2500 to begin work for tiling my bathroom shower. This amount was requested for labor rand supplies to begin the job. He did not supply a receipt of any kind or a contract for his work despite my request. I took his word and learned he and his business are a scam. He has a serious lack of professionalism and honesty. When he began the job we agreed on a timeline to have the job done and there was very little follow through. He did not show up at schedule times to do the work and did not return my follow up phone calls. The communication was horrible! In the end, I asked him to leave my home and return my money. He was argumentative and tried to tell me the minimal work he had done was enough. The quality of the work he completed was very poor and was far from complete. This includes not following building code, which resulted in a mess and I was left not able to use my shower. Not only did I not get a return on my money ($2500) I also was left with a shower requiring me to hire another contractor to fix what he ruined. He refused to reimburse my funds. Check out his Better Business Bureau complaints, numerous small claims court cases and complaints in Yelp and Google...this is how he rolls. I also a missing a drill battery that I allowed him to use (worth $100). He's a thief and liar that preys on elderly people.

Don was outstanding! Above and beyond! When our drain outside our back door was clogged and everything backed up into our home Don was there, we needed water extracted from our carpets and he came when he said he would and they sucked up the water and placed blowers until the carpet was dried. We talked to Don about replacing the carpet with vinyl flooring. His quote was reasonable and we are on his schedule for next month. Will follow up and report how that job goes.

Don is a pathological liar in my opinion. He can also bully the client with the best of them in a way you don’t see. You are lucky if he even shows up to do the work and even luckier if he has workers that haven’t quit that day. He never finished my job that was started in July/August of 2019. The agreement was I traded him my Harley for the work. He has the Harley and I have a job that is 3/4 done with 3 things that were not done correctly. The door on my shed that he never finished installing blew off for the second time last night. My cement work floods when it rains and he never cut it or finished it off. I run a hose to my street from my soft water exit valve because he forgot to run a line under the cement when he poured and he blamed me for not telling him. My neighbor says Don’s work is of poor quality and he himself is a contractor. You can’t go to the BBB because Don knows how to work that too. All he had to do is not respond and the BBB closes the case. Don has fake reviews on his own company website because he does not have to verify them with email or Facebook. He has asked me in the past to post a positive review for him to counter a bad review he got. He told me he will finish my job once he finishes the big job he was working on. Well I found posts of 6 big jobs he did instead of finishing my job. Don also damaged and/or bought a fake replica of a $1500 copper horse weather vane that he was to just put 1 weld on. What he returned was not only my horse, it had been completely dismantled and disconfigured. I will be seeing Don in small claims court.

Donald, I just read your response to my review. Just to be clear as you know I did NOT order the wrong cabinet from Home Depot, they sent the wrong cabinet on top of which it was packed already damaged. The granite countertop could not be installed until the two outlets were moved, are you saying you came back & did that? Yes, you referred me to Heath at Green Valley Cabinets & they did an excellent job. Who did you refer me to for a countertop? What does any of this have to do with not hooking up the utility sink in the garage or shut off for the kitchen stove?