MR.V Appliance & Refrigeration Repair

Zero stars should be an option. The worst experience I have ever had with an appliance company. The order was to come out and test the heating elements to either rule out or rule in that the heating element was bad or going bad. This was over and above the bad mother board, oven seal and temperature sensor. Our oven does not heat to the right temperature, the back of the oven doesn't cook food fully and the lower portion does not heat food at all. Vytenis flat out refused to test the heating element outside of turning it on and seeing it turn red and feeling the bottom oven to see if it was warm. "There is no way what you are saying is true. There is no point in testing the heating element if I am replacing the mother board, you just want a free oven". That's not what we wanted, we wanted to rule in or rule out that the element is fully functioning or not fully functioning. This is a home warranty claim. Vytenis stood in our kitchen and raised his voice at me and my husband. We offered to let him bake something in our oven to replicate what is happening and he disregarded us. I cannot believe that he came out to test the heating element and then completely refused, essentially said we are liars about our oven not working right and accused us of wanting a free oven. There is nothing free about purchasing a home warranty, paying monthly for 3 years, submitting a claim and then being accused of wanting a free oven. We just want to confirm if our heating element in our oven is bad so the correct repair can be evaluated and made if possible.

First of all, Mr. V was always on time for each of his appointments. He even met me at home depot once so I can choose with his advise the best product. His work is absolutely outstanding, high quality, and professional. He even slips on booties when walking inside my house, which I really appreciate! Mr. V installed 40 recessed lights, pre-wired them all in the attic, and installed radiant heated floors in my kitchen and my bathrooms. On top of all that he fixed my ice maker without having to replace it. I am extremely satisfied with his work and would highly recommend him to anyone!