Kader's Appliance Repair

I have use Kader for a fridge repair and dryer repair. In both cases, he was on time, quick to identify the problem and fixed it fast. The extra level of service was impressive, as well. In both cases he fixed the problem, then did a thorough cleaning. Top Notch. I won't use anyone else.

I called for an appointment and wanted my toilet checked and there was a leak under my kitchen sink. My appointment was at 1:00, at which time he called around 12:45 and left a message that he was going home to let out the dog and have LUNCH. At 1:25 I called him to tell him that he was due at 1:00 and I had an appointment at 3:00 and if he was not coming in the next few minutes I would have to cancel. He came at 1:30 and I told him about the message and he said, I called you. And I said, yes you called but my appointment was at 1:00. He came in to look at my toilet and then under my sink and asked if I found where the leak was and I said, no, who is the plumber here. He couldn't find the leak and said, what do you want me to do, sit here for 3 hours and wait. He then proceeded to go under the sink and was swearing that he couldn't work under the sink and he is aggravated. He told me to get rid of the wastebasket holder and pushed my kitchen chair with his foot out of his way. He then went to check my toilet and replaced a part. Came back to the kitchen and said it might be the handle with the hose. He tightened the hose part and went back under the sink and untangled the hose. He put a baking sheet with paper towels and told me when I see a drip to circle it and look where it came from but he thinks its coming from the hose, because the hose gets water on it. I said then it will never be fixed if it is dripping from the outside of the hose because water got on it. He said "what do you want me to do about it." He then showed me to wipe the hose off when I am done using it. Then I asked him to move the hose over so I can put my wastebasket back under the sink and he said, wait, you are something else and I said, "You are very snotty, who is the customer here." I would never hire him again, He is rude, snotty abrupt, arrogant. My taste soured when he left a message that he had to stop and have lunch. What is more important a customer or his lunch. The way he talked to me for being in business for himself is unacceptable. His father and grandfather had the business years ago, which my parents used his father and NEVER was treated as I was treated.