Pro Resources

Account Settings

Phone Leads

In addition to sending you leads via email and text, Porch is now offering pros a way to connect with homeowners instantly. We are excited to announce that with your Porch subscription, you can now receive direct phone calls from homeowners in your area!

How it works:

1. Customers will call you directly.
To generate phone call leads for your business, we will be advertising your Porch tracked business phone number online. With more homeowners viewing your contact information, make sure you’ve updated your profile so you will stand out from the competition. Go to Porch Profile.

2. Connect with new customers instantly over the phone.
When you receive a Porch phone lead, you can discuss job details, location, pricing, and etc. right then and there with no further hassle. Afterwards, we’ll send you a text message attributing the lead to Porch, and providing you with the homeowner’s contact information so you can stay organized.

3. Phone leads will be deducted from your account balance. 
Phone leads will be priced based upon their trade-type category, similar to your other Porch leads. When a homeowner calls your business, the price of the lead will be automatically deducted from your account balance. For every phone call lead we send you, we will send you a text message with the homeowner’s contact information, so if you miss an inbound call from a potential new customer, you’ll be able to reach back out to them. You can request credit for any spam phone leads, and phone leads where the homeowner doesn’t leave a voicemail, and you cannot connect with them thereafter.

If you do not wish to receive phone call leads, please opt-out of receiving phone leads here.

Posted by Porch.com on 10/26/2017