GloRem

GloRem owned by Eugene is the best contracting company I have hired so far. They were super efficient, responsive, detail oriented and accommodating. They renovated a large commercial office space for me. Everything was done in a timely manner and to my satisfaction. I recommend Eugene highly. I would happily work with him again.

Late Spring my wife and I wanted to finish our 1,800 square feet basement. After considering five contractors for our basement remodel, we easily decided to go with Eugene/ Glorem. I read all the online positive reviews about Eugene /Glorem (aka Basement Finishing Experts), that’s how we found Glorem, and when we met with him the first time, he didn’t even bring any of those reviews up. Instead, he had several photos of his work, and he comfortably offered that we see some of his recent projects- while we din’t take him on this offer, that just showed how confident he was of his work, something that no other contractor offered either. Out of all the contractors, Eugene was the only one who was able to give us an estimate the first time he visited, and his pricing was very competitive, especially compared to Howard County-based contractors. The core pricing/ estimate of the basement he gave to us was clearer than other contractors and didn’t so much depend on ‘this or that’ as with other contractors- we understood we could go over budget depending upon what kind of materials we upgraded to, additional add-ons we might want to build, but it was nice to know that the base pricing was very clear. Also, Eugene was confident that he could finish the basement in 3-months, which he did, and he uses buildertrend.com, a website, which shows you the schedule on when things will be started, payment schedule, and receipts for any of the purchases he makes for your allowances. Every one of his workers/ subs offer very high quality work- so much so that we added some additional trim/ molding to stairs/ bathroom near the end of our project. I will also say this about Eugene- he’s not only a contractor, but he’s also a designer- he gave us the best ideas out of everyone on how to create the most logical, best flowing floorplan, even working around some unsightly foundation poles. We quickly learned through the build that Eugene always had our best interest at heart, and at the end, we weren’t disappointed. The last thing I’ll say about Eugene/Glorem is that he and his co-workers are very considerate (offered a porta potty w/o us even asking), and that you won’t find a more trustworthy builder- he won’t ‘nickel and dime’ you like most other builders either. We are very pleased with the final outcome- our basement is better than we could have ever imagined, and now we are also happily another referral for Eugene.

We had a great experience having our basement built by Eugene, Viktor and team.They were very professional and responsive about the design options and any changes we have requested. They even obliged our design change request after the project has started. The project stayed closed to the initial estimate and finished within the estimated time frame. Overall we are very satisfied with their work and we would definitely consider them for future projects.

My wife and I were looking to finish our basement, which is almost 2,000 square feet, and we consulted with 5 different contractors. After a month of interviewing all the contractors, we selected Eugene's company, Glorem LLC. His prices were competitive, especially compared to local (Howard County-based) contractors, and he was the only contractor that was able to offer us on-the-spot pricing, whereas every other contractor took a week or more to get back to us on pricing. Further, when we received pricing from other contractors, the other contractors seemed to have more variables whereas with Eugene, the core pricing of the basement was more clear - we understood that pricing would change based upon what custom items we'd select later, but the base pricing was both clear and competitive. One of the main reasons we went with Eugene is that we believed we could trust him to deliver quality work in a timely fashion. After a lot of researching of on-line reviews, the vast majority of reviews (google, Angies List, houzz, etc..) on Eugene/ Glorem were very positive. When we first met Eugene, he didn't even bring up any of his positive online reviews, but he happily offered up referrals and showed many photos from his happy customer's projects- he even offered us to visit some of his recent projects that he finished (as compared with a couple of Howard County-based contractors we were turned off by, one had very few photos of their work, one didn’t offer any referrals, another contractor was pushy as he kept insisting on showing us photos of a $200k basement that he finished in HoCo even after we told him a couple of times that was way out of our budget. Another reason why we chose Eugene was because he didn't come off as a typical salesperson, but instead, Eugene came off as being someone we felt we could immediately trust, someone who was humble, yet confident of his work, someone who let his work speak for himself, and finally someone who we felt wouldn't nickel and dime us for every little change like some of the other contractors that we received pricing from. Although we never ended up taking Eugene up on his offers to visit some of his previous client's basements, the fact that he offered, to us, showed that he could back-up his work and that he had happy customers who would want to help him show their basements because he did such a great job for them-- and I'll talk more about this later as I became one of those happy customers. Another main reason why we chose Eugene/ Glorem was because he had the best ideas compared to the other contractors on helping us design the basement we envisioned. For instance, we had two ugly basement foundation poles in an area where the bathroom had to be built (underground pipes/exhaust fans were located in this particular area), but the tricky part was that she also wanted two doors for the basement bathroom in this relatively tight space, one door for the adjacent bedroom and one bathroom door; however, these two foundation poles next to the rooms were right in the middle of the rooms and were an eyesore based upon their location. Some contractors said there was no space to put two doors there, or they drew up plans that didn't look right on paper, but Eugene was the only contractor that drew a floor plan that cleverly integrated the two foundation poles so that they'd be hidden behind the bathroom/bedroom/ utility walls and built the two entry doors (to bathroom and bedroom) next to each other, giving us that second bathroom door that my wife wanted- no other contractor had the vision that Eugene had; besides the trust factor, he was the best designer (I’d even say architect) we met out of all the contractors. He also had the vision to design our bar area in a location we didn't at first even consider, but after explaining how it would look better and how that location would also save money on plumbing to for the sink we wanted to have, we took his advice and we couldn't be happier with the outcome- he also recommended a tray ceiling for the bar area and barn doors for a refrigerator closet- all of which we didn’t even think about, and we were very happy with the final results. Our basement is relatively large, but from the onset, he gave us a timeline (less than 3-months) that he felt very comfortable sticking to, and his company uses an on-line service called BUILDERTREND which is transparent on when things (e.g. framing, plumbing, painting, etc..) will be scheduled, shows payment schedule, and includes receipts for custom materials (e.g. faucets, vanity, etc..). He only took payments when certain milestones were completed from the contract. During the build, both Eugene and his Project Manager, Viktor, stayed on top of their employees, not that any supervision was needed, and was in constant touch with us during the whole build and was very responsive to anything we brought up. Towards the end of the build, and this was another thing that distinguished his company from other contractors was that Eugene/ GloRem also had their own nice, clean design center in Baltimore County where we visited to decide on which flooring/ cabinets/ counters to choose from- he had a good amount of choices to choose from so that we could choose what would work for our budget. Other builders said that they’d have to send us to their supplier’s showrooms and didn’t appear to have as many options. In terms of flexibility, if you like something that Eugene didn’t have, he’d go out and get what you wanted- this was another benefit of working with Eugene. I can very confidently say that everyone on his team, from the electrician, carpenter, plumbers, painters, flooring, and framers were top notch! Not only was their work of very high quality, but they finished on schedule and were respectful of our home- Eugene even offered a Porta Potty, something we didn't ask for but appreciated nonetheless. Also, during our build, when we decided to make an adjustment here and there (e.g. wanted ceiling framing built a little wider in one section), Eugene and his team were understanding and quick to kindly make the change for us. In particular, the electricians, plumber, and painters were excellent- Eugene gives you the flexibility to meet with the contractors to let them know what you want, where you want things, and if you decide to make a small change, provided it's not major, then he also won't try to nickel and dime you as I mentioned before for very minor changes. For instance, we had wanted an extra LED lights for our basement closet more than what we originally agreed to on the contract, but Eugene didn't charge us for that, and that was something we appreciated because many other contractors would try to maximize their profits. At the end, our finished basement is beautiful and of very high quality. We have a bar area, one additional bedroom, a gym room, storage spaces, and a huge family room. We ended up adding some additional upgraded items like wooden floors vs PVC-based floors and crown molding/ custom trim to stairwell and bathroom. When the project was nearly completed, we didn't mind going over the budget a little at the end (e.g. adding trim, addtl shelving) because the workmanship was so good, pricing was reasonable, and since the we had a great experience with GloRem. Going back to the topic of referrals and to summarize the work that his company does, at the end of our recently completed projected, we happily offered to Eugene that we'd also be one of his happy customers and that he could use us as a referral for him and his company (we recently showed our basement to one of his prospective Ellicott City clients last week). We don't think we could've had a better outcome/ experience- his prices were reasonable, he finished on time, communicated well with us, he had the best design ideas, and his work is top quality. Thanks to Euegene/GloRem, our basement shows very well, and we think it was a great investment for our family. As a happy customer, I've already highly recommended him to my friends and neighbors.