Clarence Porter Plumbing LLC

OMG, This company made me feel like I was part of their family. Very, Very Personal.. The work was excellent, the time frame was so wonderful, Clarence and his daughter, and Shirley in the office are soooo amazing. So happy that we found a family owned business in this day and time. They are very respectful, super honest and know what they are talking about when it comes to plumbing... I will never TRUST anyone as much as I trust Clarence Porter, Plumbing.. Just a Big Shout Out, THANK YOU FOR EVERYTHING>>> Your Company is THE BEST

We are so grateful to Clarence Porter Plumbing. Over the last 4 years, they have consistently provide excellent service. They are hard working and experts in the field! If you have plumbing issues, they are the ones to call!

With heavy heart I am writing this. I usually post only great things. Mostly on Google and TripAdvisor... I usually go for "if you have nothing good to say, say nothing". I don't know how this is possible.... We didn't have a choice but to use this company, as was referred to us by the home warranty plan we currently have. They were out a few times and we requested NOT to deal with them again, but here we were. The problem was simple. The faucet from the tub was leaking. So, some cartridges needed to be changed. The conclusions after the 2 hours visit and a lot of banging around were: 1. They were talking bad about me while trying to find a solution 2. They refused the $100 deductible acknowledging they did nothing and wanting to contact the home warranty to learn how to proceed, because their diagnostic was 3. To cut a hole in the wall, take out some tile, cut the pipes from the back, because 4. The whole valve is beyond repair and stuck, so it needs to be replaced, but 5. A report needs to be sent to the company to see what will they cover. My personal take was : 1. I overheard lots of gossip related to our household situation, possible income etc. 2. I was faced with a broken handle 3. A piece of the entire faucet was bended 4. Worried about the proportions of the next possible project 5. Identified I was very upset But I found a different plumber for a second opinion while waiting for the report of home warranty insurance (which is another scam!) The guy comes out and fixed the entire thing in 20 min! He did mention the valve was bended - too much banging from these guys. Anyway, we get a letter to pay the $100 owed for services rendered. Left at least 6 voicemails with explanations of entire situation. No call back. We get a second letter, written in a horrible handwriting stating they decided to put a lein on our house. I tried to call again and got voicemail. This time, Sherri/Sheryl or some similar name reached out and she never took a break of rambling, never let me finish a sentence. Shut the phone several times and called back, trying a dialogue. The women should not be allowed to interract with humans or any living being actually. Not only she did everything to aggravate the situation, she is incapable of listening, taking a break of talking or denigrate. This "office manager" is even worse than the people that came out and I didn't think this is possible. Here we are, we had to pay them $100 for aggravating the situation and not to screw our credit history, and we paid another plumber to fix the initial issue and what these clowns damaged. This is the worst I experienced yet. Stay away. Be careful what you sign, ask for everything in writing. Horrible service, horrible people. Make yourself a favor and do not consider this company even if is the last resort! Watch youtube videos

I was very pleased with Clarence's work, pricing and work ethic. He did all the work in the time frame, tested and did a water pressure test. I would recommend. Ben M