The Handyman Group LLC

When they came to review the work they seemed very professional. Took plenty of notes on each of the items I wanted them to address. This gave me confidence in their attention to detail. I received a quote, send a deposit, and scheduled the work. The day they came to perform the work I quickly realized all the info they took was really only used for pricing and they had forgotten all the items I went over when they came out to review the job. I had a number of windows in my sun room where the molding was damaged by my dogs and I needed it replaced. They only replaced some of the items I wanted, not all so I'm left with repairing them myself. I needed flashing around my garage door replaced and some stone facing repaired. They didn't repair the stone facing and when I asked them about it, they rushed to do it and used tile grout from a tile they grouted for me which they forgot was to be done as well. Overall I'm not happy with the work, my stone face looks horrible. I have to now do a bunch of wood putty work to fix the molding they failed to replace and the grouted tile was done haphazardly as well. I should have done a more thorough review of the work while they were here, but I was working from home and was on phone calls so couldn't take the time and that is my bad. For what they charge I would have expected the work to have been done to the exact requirements I gave when they came to review for the estimate. Also I would caution some of the work they propose. I had some tiles pushing up in my bathroom and they wanted to rip out the ceiling below to investigate why it was pushing up. Then then wanted to pull all the tile and remove all the molding After pulling up the affected tiles it turned out the plywood flooring wasn't properly nailed down and was lifting. Once that was resolved the new tiles went down level. Had I used them for this job it would have cost thousands of dollars and they would have ripped half my house apart so beware.

Lisa really saved the day for me. I had a semi-emergency and she was able to get me scheduled instantly - on the day before Thanksgiving no less. Ralph and his brother showed up when scheduled, a little early even, and were able to get the door to my house reattached (yes, my little project went horribly wrong). They both clearly know what they're doing. I'll be using them again without a doubt.

Ralph and Lisa were awesome. They quickly renovated an apartment for me. They did the flooring, carpeting, suggested designs for the kitchen, painted--you name it--they did it all. Both were available to me 24/7 and the apartment turned out to be amazing. Since then, I have given them additional work and am always pleased.

They showed up on time for walk thru of jobs. Promised to get back with me on cost estimate. It has been 10 days and no contact or estimate. I'm moving on, wouldn't trust them if they can't keep their word on simple cost estimate.