Williams Roofing & Insulation

Very bad experience. Quoted approximately $5400, asked if that included roof on porch and advised yes. Then when came to pick up $2500 down payment, advised approximately $1500 more for porch. It took 1-1/2 hours to remove the roof. Mark and his son Tommy then arrived and told me all the wood needed to replaced and they wanted 80% before they would continue. They would not provide a warranty unless I agreed. What could I do? I questioned why 80% when most contractors don’t require that much at the beginning of a big project. That’s when the verbal abuse began. They told me people like me don’t pay which is untrue since they don’t know me and I have never not paid a contractor. I made the decision to pay them 100% of the $10,500 it turned out to be so I didn’t have to have to have to speak with them again. At that point, I tried to end the conversation but he stood there with the receipt and would not give it to me. He told me if I left a bad review, he would have me fined $5000 pursuant to a liquidated damages provision in his contract. I had to threaten to get my phone and video tape him before he gave the receipt to me so I could go back in the house and get away from him. There is damage to the gutter but I don’t even know I will ask him to repair because he is so incredibly rude and I don’t want to associate with him. Beware of the reviews. On google, Ms. Desi indicates she used to be friends with Mark and he asked her, his family and his friends to write fake reviews. And he threatens unhappy customers with fines if they write a review he is unhappy with. He is a bully.

they were very good and i would give them a very good rating. got every thing we wanted

Williams Roofing is the only call you need to make. Everything and I mean everything was done professionally, safely and respectfully. The pricing is competitive and more than fair. You get what you pay for and I highly recommend them. I'm pleased to give this positive review to a such a competent company.

I was especially appreciative of Tommy Williams' oversight and attention to detail in completing a re-roofing of my parent's home as we prepared it for sale. Tommy treated our family as if we were his most important clients. The job was completed on time and helped us market and sell the house!