Southern Enclosures Inc.

Horrible - did not build to the blueprint/specs presented prior to the construction. Blueprints show a minimum ceiling height of 8+ft, they installed the roof at 6'11" which feels like a claustrophobic space. Hired and completed the work in December of 2015 - we have had a total of 17 leaks over the year, bent/damaged roof panels due to harsh installing by their installers, uneven eaves, upside down dog door, 3 locations where the screen was not intact, and more. They have come out a total of 6 times to attempt repairing these issues and have not really fixed the problem. However, after a total of 23 contact attempts (email, text, phone - all documented) their responsiveness was non-existent and would just randomly show up after 5pm and enter the back gate without alerting us. Not very considerate with our time in that sense. We hired a roofer to come look at the leaks in September of 2016 and he declared the roof was sloping improperly and did not offer enough pitch to allow proper water and debris drainage. Total cost to correct was in the excess of $3,700. All issues aforementioned have not been corrected as of 4/15/2017. The contract we entered in Dec of 2015 was good for 1 year on workmanship and quality - however they never held up that guarantee in the contract. We are currently undergoing a review with our attorney to determine if legal action is necessary. They have not responded to any of our emails, calls, or texts this year, which leads me to believe they are avoiding any possibility of rectifying this issue with us since they think the contract is no longer valid. I highly recommend all potential customers to AVOID using Southern Enclosures for any type of service/work as they obviously are not qualified nor operating in a legal sense.