Quality Craftsmen LLC

Having research a number of contractors in the Marietta, GA to remodel our Master Bath, I had called Quality Craftsmen based upon their reviews and warranty stated on their webpage. The first thing out of their reps mouth was what was my budget. I told her that it was a complete gut job and I need a quote. They schedule an appointment to come to my home and provide me with a quote. One day before the schedule appointment, the rep call and states that they are overbooked and cannot come. As I had stated in my original conversion with her that I could wait, if necessary. Evidently, they are only looking for $50K or better jobs. As a former purchasing professional, I had already estimated the job to be $25K to 30K which obviously is not large enough. I cannot speak to their work but as I had stated, as a retired purchasing professional, I know when I am being lied to. Their inside sales rep needs a lesson in how to elicit a response when qualifying a sales lead.

Zett and his crew did our basement Reno. They were very professional and helped create a lovely space. Would highly recommend them and use them again in the future.