AFS Foundation & Waterproofing Specialist

We had 14 piers put in, in August of 2022. The experienced was not pleasant. We are worse than before when it comes to the house. Brandon the salesman will tell you whatever to get you to sign the contract. and will even threaten you to get payment whether or not you are stratified with their work. The crew was not experienced enough to be on their own. left a sink in hole in my front yard, right infront of my front door, for over 2 weeks. Now where piers were put in my concrete , there is a Crack all along between the wall and floor and now water comes under the house thur the Crack But that's not even the reason why we feel lied to, taken advantage of, and violated. George came out this past Wednesday to look at our concerns. First of all he only found 13 piers, we paid for 14. Then he proceeded to tell us that the piers are the reason for all the excess water coming up from under the house. Since they dug to put the piers in, they loosened up the dirt. now water fills up where they dug and is coming up under the house. Which is now causing mold when we never had a mold problem. There was a slight issue with underground water coming up from under the house but not bad enough to cause mold. If we would had known this prior to getting the piers NO WAY IN HELL, would we had gotten the piers. We were not told this, at all. So now to fix that problem so my son and I don't breath in mold, cause 50% of the air in a house comes from the crawl space. They are telling us 55000 to fix the problem. When there was no mold problem until they installed their piers. We already spent 25000 and didn't get what we were told . They have created more issues than there were and not to mention, my son and I have breathing issues and the mold we now have is effecting our health. YOU PEOPLE SHOULD BE ASHAMED OF YOURSELVES FOR CONDUCTONG BUSINESS LIKE THIS. THIS ISNT A BUSIBESS BUT MORE LIKE A CON. i will be writing reviews everywhere I find your name.

Lacked communication! They came and did the work without calling while I was at work. The destroyed the yard, sprinkler system and lanscaping. Very unrespectful of my property. The second crew came appox. one week later to drill holes and put foam in. A week later I had gapping holes around and underneath the slab. I watched on my surveillance cameras the first crew. The pulled my bushes kicked them across the yard then layed them on top of the dirt. Had an appointment been made I would have been home and my damages would have been minimal. A $12,000.00 mistake. I realize they have in the contract they are not responsible for land scaping but there was no need for the unprofessionalism. One of the crew used my yard as a bathroom. If I had been there I could have pointed out where the lines were. I could have replanted my bushes and I would have let the man use my bathroom. No I would never recommend them to anyone!

Very happy with end results. The complete process was very good experience from first contact, site visit/estimate thru actual completion of project. My need consisted of re-leveling sinking foundation for 2 story house.....I had gotten couple estimates/ideas from others that I simply had doubts about the repairs in the long term. I felt the proposed solution from AFS was my best option. This project was not the most economical but for long term I think I made the right choice. The crew performing the re-level worked in very harsh (cold) conditions and quite honestly I was not man enough to stay out there in the cold to "oversee" the job, but the job was done correctly and timely in spite of my lack of looking over their shoulders. I have made several deals in my time that turned out to be troublesome and the work done was not as expected or promised I can honestly say that is not the case with this company. My doors now open/close as they should and cracks in drywall pretty much came back together for most part which really surprised me.

I had been having problems with my basement leaking and decided it was time to call the professionals and that when I called Afs. They first sent out an Afs technician to go over what would be be the best options to fix my problem, and we decided to go with the waterguard system with the super sump pump which was the best for my situation. So after we got all that figured out Afs calls me and sets up a an appointment that was best for us and they showed up on that day, and 2 days later they were gone with the system in and ready to keep my basement dry. Thanks again Afs for making me not worry anymore about heavy rains.