CARRINGTON COURT DIRECT

I ordered chairs and provided my own fabric with picture of how the upholstery should run. The chairs came and it was all wrong. Correcting the issue took a long time and customer service was poor. Their phones ring to voice mail and response times when during business hours are poor. I had to constantly follow up to their mistakes and missed delivery times. Apparently, if they make a mistake with your order, you go to the end of the line of the orders in queue. No effort was made to expedite fixing my chairs. I wanted to order made in the USA chairs, but I cannot support this organization because of their rude and poor service.