Spartan Roofing & Restoration LLC.

I'm not easily impressed, but give a full 5 stars to this company. We had storm damage and 2 roof tear off..which included a bad leak around our chimney. They tore out the bad wood, replaced it and put better roof vents on to keep heat down in our attic area. The team was on time and worked steady completing our roof in one day. The clean up was amazing!! We keep our horse farm really tidy and I was really impressed with how beautiful they left everything...just like they found it...totally!! Our whole experience with Spartan was exceptional. I am a retired Customer Service Manager for a Fortune 500 Company...23 years of managing quality and customer expectations...and to say Spartan met and exceeded my expectations...is the honest truth. Thank you to the Spartan team!!

The roof itself looks to be nice. The process though, thats another story. Frank was great and spent a fair amount of time showing us the product and talking with my wife and I. We agreed to accept the offer and have the roof installed. The crew showed up a couple days later (Tuesday) they worked a 13 hour shift, this is only a roof over, not a tear off on a 25(ish)sq roof. They were still working when I came home at 5:30pm. I came home just in time to find that they were about to reuse an extremely rotten 2x4 on a little porch roof they were suppose to replace the decking on. This board was WAY beyond any usable status. I provided them a 2x4 out of my shed and asked that they please replace the rotten one. This seemed to put the crew in a sour mood towards me. I continued to hang out and watch my large investment go on. The attitude of the crew improved when I helped them clean up some and get them home to their familes. The job was not completed that day. The crew cleaned up their tools and the tarps that held some scraps. They said "Tomorrow is suppose to be a rain out, we'll see you Thursday" It never rained the next day. When I text Frank, he says he did not know the crew did not work despite the rain not coming in. So a day wasted. The crew did not show up till after 11am on Thursday. Watching the crew from my security cameras from work, they got rained on but continued to work. They finished and left before I got home. This is when I find 4 huge oil stains in my driveway, Nails with neon green tabs (easy to spot) in the driveway, the porch was left covered in sawdust and wood chips from the little porch tear off section. The yard around the porch was also covered in wood chips and nails. There was cigarette butts all over my yard and driveway. There was wads of plastic bags left in the gutters from the shingle packs. There was hands full of shingle pieces and misc trash in the gutters. There is a 12x12x2" deep divot right in my front yard from the deliver truck outrigger to deliver the materials to the roof. My neighbors report that the crew was screaming and yelling at each other on my roof and acting unprofessional. I called Frank and Ben out to survey the mess. They left me feeling that they were genuinely concerned about these issues. They cleaned up some of what they could before leaving. But here we are a week later and nobody has been back out to clean up or make things right. The roof itself looks ok, I got the roof I paid for. But the cleanup and professionalism of the crew is what brought this review to this point. My neighbors wont be calling Spartan.

There was a really bad storm and I had trees on top of my house and there were shingles from my house on the ground and in the neighbors yard. I called Spartan Roofing and they walked me through the insurance process and met with my insurance person that came to look at the house. Everything went smoothly and the roof looks amazing!

Very satisfied with the work input timeliness and professional labor