Helms Plumbing & Drains

Not all plumbers are created equal! I have so many wonderful things to say about Chris Helms, it is difficult to know where to start. First and foremost, if you are in need of plumbing service (small and large jobs)....there is no need to look any further. Chris has got you covered. I met Chris while he was working with a market leader plumbing company in Charlotte. From the moment I met Chris, I knew that he was someone I wanted to do business with. He had neat appearance, he listened without interruption, he made suggestions, and offered solution. Chris has a patient way about him that made me feel comfortable. I never once felt like he was trying to push a hard sale on me. In 2015, Chris helped me identify a major plumbing issue where the city did an improper repair after some Water Main work. What could have been a nightmare turned out to be a miracle. I contacted the city and Chris made a second trip out to my house the following day to show the city where the issue was. He communicated really well with the utility management and workers. Chris' detection of this problem prompted the city to fix the issue from their end which saved me a great deal of money. In 2016, I had Chris back to my home to discuss some issues with my 1969 Cast Iron main sewer line. Chris scoped my line and identified a couple of issues. Within 24 hours, we had spoken about repair options and he also sent 2 written estimates .... one for repair and one for replacement. After I gave Chris the green light on replacement.....he coordinated a bobcat excavation crew to arrive the next day to begin work. Chris did a major overhaul on my main sewer line in just a matter of 3 hours or so. I stuck around to watch the majority of the work....and I must say that Chris worked with total confidence. He was explaining as he worked. It was quite educational. I put total faith in Chris Helms. I have recommended his work to a few of my own clients. They are just as thrilled as I am. In my opinion, you can't put a price tag on "trustworthy" or "integrity". I've got Chris in my phone directory. While, I hope I never need his services again......I know that if I do, he will do his best to take care of me. Give Chris a call, you will be glad you did.