To qualify for the owner background check badge, company owners must pass a criminal background check. To maintain this badge, in addition to the initial check, owners must pass ongoing background checks conducted by a third-party for Porch.
To earn the owner background check badge, company owners must pass a criminal background check. We highly recommend that you ask pros for credentials such as licensing and insurance prior to starting a project. Learn more about tips and advice for hiring the right pro here.
The chart below outlines details about the types of criminal convictions our third-party background check partner screens for, and the eligibility guidelines based on their findings.
| Category | Charges Resulting in Conviction | Felony | Misdemeanor |
|---|---|---|---|
| Major Relevant | Crimes involving children, Sex offender registration, Crimes of a sexual nature, Murder/homicide, Domestic violence, False checks, Impersonating a police officer, Illegal possession of a firearm, Peeping, Stalking, Robbery, Fraud, Theft, Burglary, Drug distribution, Arson | Lifetime Ban | Lifetime Ban |
| Lesser Relevant | Assault, Battery, Manslaughter, Harassment, Violation of restraining order, Possession of stolen goods, Coercion, Bribery, Endangerment of person/s, Own/operate an auto chop shop, Communicating threats, Vandalism, Drug possession, Trespassing, Attempted escape, Prostitution | Lifetime Ban | Ban of 7 Years |
| Repeat Offenses* | 2 or more Lesser Relevant charges | Lifetime Ban | Ban of 20 Years |
| Not Relevant | Traffic violations, DUI/DWI, Traffic infraction, Solicitation, Failure to appear, Minor trade license violations | No Ban | No Ban |
Porch runs background re-checks once a year on all Pros with the owner background check badge. Additionally, our third-party partner will continuously monitor all Pros with the owner background check badge. (So, in the case where a crime is committed by a Pro with the owner background check badge, Porch will be notified, and the Pro’s owner background check badge will be evaluated.) Additionally, Pros with unresolved homeowner complaints on Porch will not be permitted to maintain their owner background check badge.
Please contact the Porch homeowner support team immediately at (800) 604-2454 or email guarantee@porch.com