Herrera's Appliance Sales & Service, LLC

NEGATIVE 10 STARS ...DO NOT HIRE THIS COMPANY... We hired them to install an appliance package and they sent Eric. Eric came in and was in a very big hurry, did not answer questions and appeared very agitated. He was very unkind to my 87 year old father who was trying to keep an eye on things while we were working. He also moved our old fridge downstairs damaging the wood on my stairs and telling me it was no big deal when I got upset. He brought in a marker and covered the spots. The refrigerator obviously did not fit the space yet he forced it into the space damaging it leaving it wobbling as the back wheels are gone. It is now uneven and wobbling dented and damaged. When we tried to speak to him about the damage to the fridge and the floor he got very aggressive and rude with my to the point my husband asked him not to speak to us like that. He became more aggressive and we asked him to leave our property. He became violently aggressive and said he was not leaving until he got paid. My husband again asked him to leave and finally got him out of the front door. Then he stood in our driveway out of control and yelling. Again my husband asked him to remove himself from our property. He sent his helper back in to tell us that he had called the police on us. The Douglas County Sheriff arrived at our home and spoke to us and informed him he was not to enter our property. HE CALLED THE POLICE ON US FOR ASKING HIM TO LEAVE OUR HOME BECAUSE OF HIS AGGRESSIVE NATURE. We did call Darlene and she was of very little help except asking for her money which we did pay for the appliances that were installed properly and the fridge they moved downstairs. WE HAVE NEVER IN OUR LIVES HAD ANYONE PROVIDING A SERVICE TO US TREAT US LIKE THIS. And my poor 87 year old father was sick to his stomach and traumatized by this man. We are just sick that this company never acknowledged apologized or expressed any remorse for this sick employees actions. AGAIN DO NOT HIRE THIS COMPANY