Pack It Up Moving & Storage

Hello All. Please do not use this moving company. Alex will ask you for a $100 credit card hold. You will be told it is only to hold the reservation, and the card will not be charged. The day I moved, I paid the movers the amount they requested. I tipped the movers and treated them to Burger King. The mover requested I sign electronically (no paper with the movers) for the total amount. I never received a follow on email with my receipt. I am still waiting for my receipt. Fortunately, I wrote the amount down. Then, we noticed the credit card was charged $100 in addition to the full amount paid. Phoned Scott to give him the opportunity to correct the error. He stated the bill came to more and would only return part of the hold. When asked to explain, he stated $99 was the "Yelp" price. Scott sent us an email stating it would be $99 for two movers per hour " 2 men 1 truck". Please see attached photo. We agreed to this price and hired his company. He actually believed he could charge more than $99 per hour after the correct number of hours the men worked at $99 / hr. was charged. We found the company on Yelp, and he sent a quote of $99/hr. Better Business Bureau contacted. Informed Scott the credit card charge will be disputed and I would be contacting the Better Business Bureau and giving a negative review. This business is based in Davenport, Florida.

responsible, on time, efficient, up front pricing. I definitely recommend over any moving company around as I have moved 5 times in 10 yrs. They are bar far the most transparent company nothing hidden!! Nick and Kevin were the most honest and hard working guys!! Thank you!! P.Acosta