Teeters Construction

We engaged Teeters Construction (“Teeters “) to install a Simonton Sliding Patio door. They were recommended to us by the Simonton sales personnel at the Easton location in Columbus, Ohio. The Simonton patio door was installed on 9/13/16. We called and emailed the owner Brian Teeters on 9/19/16 with the following concerns: 1. The latch on the patio door sticks and can be hard to move to the open and close position. When we looked at the door in the show room, the latch moved easily and had smooth operation. 2. The outside vinyl trim on the upper left corner of the door was not reinstalled properly. The portions that overlap were reversed, 3. There is black material in between the window panes on the bottom of the glass. There was some on the inside pane and I was able to remove the black material there. 4. An item of mention is that the latch on screen door was not installed properly. This had to be adjusted, leaving one or two additional holes in the door frame. Teeters used subcontractors to install the door. The handle on the door was eventually replaced. We found that the door handle instructions required certain screws to be hand tightened and for power tools not to be used on these handle screws. Despite this, the subcontractors used a power screw driver to affix the handle to the door. The door had to be replaced. The replacement door was very hard to slide, and therefore, had to be replaced. After numerous phone calls and emails the door was replaced in March 2018. The same subcontractors were used and they again used a power screw driver to affix the handle to the door. This time the screw on the handle for the replacement door broke. As a result, the entire door had to be replaced. The handle on the second replacement door was loose and never fixed. The bottom lock on the door was not aligned properly and had to be moved leaving two holes from the original position. Due to the mispositioning of the bottom lock, the catch plate for the bottom lock is scratched and looks terrible. After numerous phone calls, emails and stating we would get our attorney involved, Mr. Teeters returned our call and in late 2018 came out to try to fix the handle and bottom lock. These were never satisfactorily fixed as the handle is still loose and the catch plate was not fixed. Mr. Teeters quit returning my phone calls. We will never use Teeters Construction again.