WM Pro Movers

This company is a SCAM!! If I could rate this company with 0 stars, I would, and I rarely rate 1 star reviews. Our September move was the worst experience I’ve ever had with a moving company and I’ve moved 10-15 times in my life. All correspondence leading up to the day of was great, no complaints. Seemed like a great value and an owner that cared, because he did the initial communication. We were moving in the same apartment complex, to a bigger apartment, with one bedrooms worth of furniture. 600sq ft of normal furniture, sofa, queen bed, a couple dressers, boxes, table, desk. It took 2 movers 6 hours to move us, 6 HOURS! The two guys took forever.... one piece of furniture per 40 minutes, we timed them. Then when we went to see what was taking so long multiple times, they were on smoke breaks. We were charged $100 per hour, then given a 10% discount because they changed the time on us the day of. Which was fine, but seriously 6 hours!! I was so upset and feeling taken that I called the owner the next Monday. The owner was pleasant and agreed they were “fucking around” when they should have been hustling and we agreed that he would refund me $200. Nothing has been refunded to us and I’ve repeatedly called him, left messages, and texted. Now, 3 months later, here we are. If we would have received the refund I was going to write that the owner did right by the situation and righted a wrong, but no. I would not recommend this company and feel that we were scammed by this company. I will also be taking my review to other review platforms as well to make sure anyone looking for a moving company sees how we were treated.

These guys are awesome! They helped us out so much even before the move by helping us connect with boxes and packing paper at a good price instead of $4 boxes from uhaul. Even delivered it (the owner lived close to our old place) super nice of them! The day of the move they were running late due to the move before us taking longer than planned. We normally don't get upset over things like that, it happens to every business and we were especially at ease after they let us know as soon as they knew, kept us updated, and although we hadn't asked them to do what they did to make up for being late they still wanted to make it right by their standards. I think it's super respectable for a business to care about their customers enough to go above and beyond to show their dedication to customer happiness. I had a great experience working with them and I will use them every time I move as well as refer any friends to them needing movers. Thank you guys!!!

The owners were very professional and fairly priced. I called, received a quote and scheduled my move all in the same day! They made moving so painless. I would HIGHLY recommend them. My furniture, dishes and other keepsakes were in safe hands. I seriously couldn't have asked for more a professional experience. Not to mention, the cost was nearly $200.00 less expensive than other companies.