Porch’s vision is to be the partner for the home and a critical part of that mission is providing our customers convenient access to home services where and when they need them. Today, we’re excited to announce a milestone on that journey with our integration into the new Services experience on Facebook Marketplace.
Facebook Marketplace was launched in 2016 and today 800M people globally each month come to Facebook Marketplace to buy and sell things. As it continues to expand, we’re working with Facebook to help people find home services professionals in a convenient, social experience.
This simple and intuitive customer experience provides people with new ways to connect with pros. When a person navigates to the Services category, they can search for relevant professionals by specific services that match their needs.
Services is an exciting feature that enables a person to easily find pros to do the specific job that they need completed, such as plumbing, electrical, or home renovations.
A person can provide key information related to the job and once complete, Facebook matches them with up to 5 pros that can complete that service.
The person can then start a conversation with pros directly via Facebook Messenger or easily get multiple quotes by sending the request to all 5 pros.
It’s a fully integrated social experience and solves the search and discovery problem for both parties. For pros, we are able to help grow their businesses by connecting them with more potential customers in their area for the exact types of projects they want to complete.
We are excited to be helping Facebook give their communities unique access to home services.