Should You Fire Your Window Contractor?

Look for these red flags that you’re working with an unprofessional contractor.

Whether your project involves window installation or repair, when it comes to home remodeling, some people end up bumping heads along the way. For example, you and your contractor may have creative differences, misunderstandings, or disagreements on the design of the project. If the window contractor you hired isn’t up to par with your standards or is failing to follow the contract between the two of you, it may be time to let your professional go.

Signs of an unprofessional contractor

When beginning your window remodel, make sure you have the right contractor for the project. Take note before signing on the dotted line with a window contractor who:

  • Will not show you their official business license
  • Refuses to show verification of insurance, bonding and licensing
  • Has no record with the Better Business Bureau or referrals from previous employees
  • Uses high pressure sales tactics (e.g., “today only”)
  • Gives you an estimate significantly lower than average prices
  • Accepts only cash payment for large projects such as window remodeling
  • Requests full payment in advance
  • Asks for payment directly in his/her name, not the business

When to drop your window contractor

The success of your window project is top priority and your satisfaction should come first, so keeping a strong line of communication and guidelines for your window construction is key. Your contractor should adhere to proper business practices. If you’re noticing your contractor is showing signs of unprofessionalism or falling out of line with the contract, keep in mind these signs; it may be time to give them the boot:

Excuses, excuses: If you find your contractor making excessive excuses one after another, the reliability and credibility of service vanishes. Keeping your project timeline on track is important, and a contractor who puts permit assignments on hold or fails to order shipping material on time will push your scheduled end date back. If they continue to not meet project deadlines, consider sending them on their way.

Dangerous activity: The safety of your home during construction can impact the process of your remodel. Any actions by your contractor that put your home, family, or work-crew members at risk are unacceptable. Make sure to go over your contract in detail to ensure safety guidelines are clear. If you find your contractor becoming involved in any dangerous activity, dismiss them immediately.

Lack of communication: If there is zero communication between you and your contractor, your project is at risk of not getting completed in the way you envisioned or not getting completed whatsoever. Maintaining contact with your contractor by checking in regarding completion of certain steps, ordering materials, or any problems that occur should be a part of your window construction process. Reconsider working with a contractor who disregards your part in the project.

Failing to follow the contract: A contract is a legally binding agreement between you and your contractor. Within the contract is the expectation that both parties will follow all guidelines. Failure to do so will not only cause problems for your partnership, but will delay moving forward with your window project. Keep a close eye on the actions of your contractor, if they aren’t doing what you’re paying them to do, let them go.

If you notice any of the above situations or behaviors, it’s time to fire your contractor and start looking for someone else to take on your window project. These situations could leave you hanging high and dry, so be sure to be aware of red flags and read over your contract before making this decision.

Top Image Credit: Dencity LLC


Anne Reagan

Anne Reagan

Editor-In-Chief, With a background in furniture and antiques, Anne has spent the last several years writing about home improvement and interior design. An avid traveler, she loves to collect pieces that tell a story and in her off hours she can be found hunting for vintage furniture and textiles.

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